The public transport facilities are available in the form of min-bus which plies on the Domel-Katra route. All buses stop in front of the university gate and are available every hour. The University has also organized its own bus facility for students from Campus to Domel and back on specific times during the weekdays and the weeknds for the convenience of the students. a specail bus facility from Campus to Jammu and back is available on every Saturday for the convenience of Faculty & Staff members and their families.

The Main Shopping Complex, close to the Medical Center consists of 10 shops which cater to virtually all the requirements of the residents of the university including students, staff and afculty members. These shops include two Grocery cum General stores having all modern amenities, Sweet Shop, Snacks Shop, Barber Shop, SMVDU Gas Agency, Amul Outlet, Chemist Shop etc. Stationery Shop is located close to the Boy's Hostel.

Enough care has been taken to provide all the basic necessities required for healthy and happy stay and learning on the campus. Looking at the overall erratic power supply in this part of the country, the university, from the very beginning, decided to have an exclusive 33KV substation on the campus to ensure uninterrupted power supply to all the parts of the campus, deriving input directly from the Jajharkotli grid. As the result of this there is no shortage or curtailment of the power on the campus, a great advantage for the fully residential University. The University also provides uninterrupted power back ups, wherever required, with the help of high power generator and inverters. The University has a dug well with a provision of pumping and storing 1, 00,000 gallons of good water in the campus daily. The quality of water supplied is good for human consumption and is checked regularly for quality.

The catering services for the students, faculty and staff have been outsourced and are being rendered by contractors in the boy's and girl's hostels thereby reducing the management related issues for the university. More establishments are expected to be made operational in the near future. Each hostel has its own Mess facility and this is monitored by a committee consisting of the Hostel Warden, Hostel Caretaker & nominated students from the hostel. Thus the students have an effective role to play in ensuring that good quality food, tasty and hygenic is available to slla students. The Committee has the mandate to change the Menu as well as impose fine on the caterer in case of any discrepency.

BSNL has opened its exchange within the university campus thus providing landline and mobile connections on priority to the university residents. The mobile cell tower is also located within the campus. With the help of BSNL, Udhampur, the University has its own digital telephone exchange and a mobile tower on the campus. The land and building for said purpose was provided by the University to have better telephone connectivity and optical fiber based Internet service on the campus. The new exchange supports CLI (Caller Line Identification) apart from the other services. So far as the internal telephone network is concerned, SMVDU has one of the latest up to date systems (one of the best in the state of Jammu & Kashmir), A Siemens Hipath 4300 series IP ready communication server with 336 (expandable upto 1392 extentions) analog and 24 digital extensions. With over 300 analog extensions and a couple of digital extensions already made functional in the academic and residential areas of the university, voice mail facility and voice interactive system has been incorporated in the EPABX system. This has allowed users to receive calls from anywhere with zero or close to zero dependence on call transfer. As a part of the expansion plan 100 more extensions are being planned for future expansion. With the passage of time and depending on advancements in technology and as per the needs of the university more and more enhancements will be incorporated in the system. Mobile connectivity of almost all the operators operating in J&K is possible on the campus.All this has enabled us to have excellent infrastructure to make the University as a role model. It also reinforces the thought that students are valued consumers and the education system student-centric.

Good Health Care facilities are mandatory for any residential university. Medical Aid Centre is providing services to all the employees and students of the University. Independent premises for Medical Aid Centre with better facilities is in place.

Staff

Medical Aid Centre has two Doctors, two Male Medical Assistants, two Female Staff Nurses, one Laboratory Assistant, one Assistant and one helper.

Facilities

• OPD – OPD services are available to all the inhabitants of the University.
• Laboratory – A well equipped Clinical Laboratory with Semi-Autoanalyser is functional in Medical Aid Centre.
• A Dental Unit has been set-up having a Dental Doctor assisted by an assistant.
• Physiotherapy Unit – A Physiotherapy Unit with all latest Physiotherapy equipments is functional in Medical Aid Centre.
• Ambulance Service – An ambulance is available round the clock in emergency.
• Ward- Separate wards for male and female indoor patients. 8. Chemist- A well stocked chemist shop is situated next to Medical Aid Centre.

Grievance Redressal [ Please Click to Submit ]

The University has a Guest House on Campus with 51 well furnished rooms along with 04 Suites to accommodate the guests of the University/ Faculty/ Staff/ Students. All the rooms are equipped with the required amenities like Air Conditioners, LED, Wifi, etc. A well furnished Dining area and Kitchen is also available in the Guest House to serve the guests.

Banking & ATM Facilities

The J&K Bank and Oriental Bank of Commerce have a branch each on the campus which caters to the students, staff, and faculty members of the university. The J&K bank has the facility of an ATM. Facility of electronic transfer of funds exists with these banks. Each student of the University is required to have a Bank Account with any one of these banks which is utilized for the students personal finance as well as any refunds from the university.

Post-Office

The postal department has opened a post-office for the use of the residents of the university in the campus itself. The post-office has all standard facilities including Money order, Speed Post, Registered Post etc. The postal address of the campus is :

Shri Mata Vaishno Devi University
Sub Post Office, SMVD University, Katra 182 320
J&K, INDIA

The well known Delhi Public School (D. P. S.) has opened a school in the university campus for the children of the faculty and staff members staying on campus. The school is also open to people from neighboring locality and the holy town of Katra.

Centrally air-conditioned state of the art auditorium of the University “Matrika” is a state-of-art architecture marvel. The foundation of the auditorium was laid on February 6, 2006 which is the finest in the state and country, in barely three years of the existence as a University. It has a seating capacity of 1000 persons, 700 at the ground floor and 300 at the balcony level. It has fully equipped seminar halls and conference halls.

The centre portion of the roof of this auditorium is a pyramid has been sliced along the horizontal plane & lifted up. This auditorium has been provided a state-of-art stage with the latest and highly adjustable lights and sound system. It has the most modern Audio and video projection systems. It is designed with the latest technology against seismic forces and has been equipped with the latest heating, ventilation and air conditioning system. It also has smoke detectors, fire alarm systems and automatic sprinkler system, for early detection of fire.

Matrika auditorium of the university was inaugurated on 8 March, 2008 by Lt. Gen. (Retd.) S. K. Sinha, former Chancellor of SMVDU. Inaugurating the state of the art Auditorium "Matrika" in the campus Lt. Gen. said that, “impossible has been made possible by the dedicated effort of Vice Chancellor and his team”. Describing Shri Mata Vaishno Devi University as a flag ship of Shri Mata Vaishno Devi Shrine Board, Lt. Gen. Sinha said that apart from hard work and dedication of all, the blessings of the Mata have been always there to achieve achievement after achievement. Speaking on the occasion Vice Chancellor, described the Auditorium as one of the best and said hardly any University possesses such a facility within short span of three years of its inception.

The inaugural session was marked by a high profile musical extravaganza organized by J&K academy of art culture & languages in collaboration with Govt. Women's College Gandhi Nagar, Jammu