Dr. Rakesh Kumar, Assistant Professor, Department of Mathematics, Shri Mata Vaishno Devi University, Katra delivered an invited talk entitled, “Modelling Queues with Customers’ Impatience” in a Two Day National Conference on Advances in Mathematical Sciences (NCAMS-2016) at Department of Mathematics, Netaji Subhash Chander Bose Memorial Government College, Hamirpur, Himachal Pradesh, INDIA during December 21-22, 2016.
Around 120 delegates from all over the India attended this conference and presented their research work. Prof. (Dr.) Yoginder S. Verma, Pro-VC, Central University of Himachal Pradesh was the Chief Guest of the conference. The Key Note address was delivered by Prof. Rajneesh Kumar (Kurukshetra University). Other invited speakers of the conference were Prof. R. P. Sharma (H.P.U. Shimla), Prof. Veena Sharma (H.P.U. Shimla), Prof. R. P. Urvashi Gupta (UICET, P.U. Chandigarh), Prof. K. L. Verma (Career Point University, Hamirpur) and Prof. S. K. Tomar (P.U. Chandigarh).
Dr. Rakesh Kumar discussed the basics and applications of queuing theory to the heterogeneous gathering in the conference. He then apprised the participants of the recent advances in queuing models with customers’ impatience. In particular, he presented his recent work on retention of impatient customers in queuing systems facing customers’ impatience. The lecture became very interesting amongst the audience when they started interacting.
He also chaired one technical session in the conference.
Dr. Rakesh expressed his deep sense of gratitude to the SMVDU authorities for permitting him to attend this conference. His thanks are also due to the organizers of the conference for inviting him to deliver this lecture.